Delivery Information

Shipping Coverage

We provide worldwide shipping services, primarily covering:

• Mainland China (including Hong Kong, Macau & Taiwan)

• Southeast Asian countries

• Major European & American countries

Shipping Methods

1. Standard Shipping

   • Delivery Time: 3-7 business days

   • Carriers: DHL/Fedex/SF Express/STO Express/ZTO Express/YTO Express

2. Express Shipping

   • Delivery Time: 1-3 business days

   • Available Areas: Major Chinese cities

3. International Shipping

   • Delivery Time: 7-15 business days

   • Cost: Calculated by destination

   • Customs Duty: Recipient's responsibility

Order Processing Time

• Weekday orders: Paid before 4:00 PM will ship same day

• Weekend/holiday orders: Processed next business day

Package Tracking

Upon shipment, you'll receive:

• Tracking number

• Real-time tracking link

• Estimated delivery date

Special Notes

1. Remote Areas: Xinjiang, Tibet, etc. may require additional 2-3 days

2. Pre-order Items: Clear shipping timeline indicated on product page

Delivery Delays

Potential delays may occur due to:

• Severe weather conditions

• Customs inspections

• Holiday peak seasons
  We will notify you immediately if delays occur

Receiving Instructions

1. Please inspect packages upon delivery

2. You may refuse delivery if packaging is damaged

3. Report any issues within 24 hours of receipt

Contact Us

For any shipping inquiries:
Logistics Team: Contact Us
Service Hours: Mon-Sun 9:00-17:00

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